Electronic Resources and Metadata (ERM) work can be time sensitive and constantly changing. It is difficult to keep track of tasks, projects, and what staff are working on. Communication, leadership, flexibility, and clear workflows are essential to successfully track and manage ERM tasks. However, workflows can easily become outdated, causing inefficiency and roadblocks.
In December 2019, the University of Guelph Library will be migrating to a Library Services Platform as part of OCUL Collaborative Futures project. This migration, combined with staffing changes and outdated workflows, inspired the Electronic Resources & Metadata team to begin revising many of their workflows, focusing on prioritization, clean-up, and streamlining. This session describes their workflow revision process, including local context, change management strategies for this process, and guiding principles for the revision. Emphasis will be placed on the NASIG Core Competencies for Electronic Resources Librarians, including communication, leadership, and flexibility, and their impact on workflows.
