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avatar for Heather Otrando

Heather Otrando

Cambridge University Press
Academic Product Support Manager
I work with various people/teams involved in the ongoing support, maintenance, and development of academic products/platforms at Cambridge University Press. I'm interested in learning about library experiences with things like discovery systems/discovery of content.

I like lattes (I'm already eyeing 21st Street Coffee's downtown location as the place most likely to have good espresso near the conference) and bouldering (I'm considering a Thursday-evening excursion to ASCEND Pittsburgh).